Announcements

Wellhub FAQ's

February 24, 2026
"Wellhub frequently asked questions" on a pink background with the Wellhub logo

As we announced last month, all currently enrolled Columbia students now have access to Wellhub! Below, you can learn more about how it works, who is eligible, and what kind of benefits are available. 

Quick Overview

Wellhub provides you access to 20,000+ gyms and studios across the country, as well as 50+ popular wellness apps through one monthly plan. Columbia has worked directly with Wellhub to subsidize rates for many of the monthly tiers, meaning that you get access to special rates as a Columbia student.  

Frequently Asked Questions (FAQ’s)

  • What is WellHub?
    Wellhub is a wellness app that helps you take care of your physical and mental well-being. With Wellhub, you can access a network of gyms, online classes, nutritionists, and more through one simple membership.
     
  • Who is eligible to join Wellhub?
    You must be currently enrolled in classes in order to be eligible for Wellhub access. If you have recently registered during the add/drop period, there may be some time between your registration update and the update to Wellhub eligibility.
     
  • Is Wellhub available for my family members as well?
    This benefit is subsidized by Columbia University, therefore only available to University students.
     
  • How do I sign up for a Wellhub account?
    • Download the Wellhub App on your phone.
    • Click on “Sign up for free.”
    • Sign up using the email address listed for you in the Columbia Directory (if you received an invitation email directly from Wellhub, you can use that address).
    • Type the name you would like to use on your profile.
    • Create a password of your choice.
    • Enter these new log in credentials into your Wellhub app.
    • Select a plan and start using the benefit! 
       
  • Can I explore the plans before I enroll in one?
    • Yes! After creating your free Wellhub account, you will see a carousel of plans. You can explore each plan in depth by clicking on the Explore button prior to subscribing.
       
  • How do I enroll in a specific plan?
    • Log into the Wellhub App.
    • Choose the plan that you’re interested in and click Get Plan.
      • Make sure to click the arrows to the left and right to see all the plans!
    • Choose from Annual or Monthly.
      • Monthly allows you to upgrade, downgrade, pause, or cancel at any time.
      • Annual plans lock in your pricing/plan for a year, billed monthly, and saves you the equivalent of one month's subscription.
    • Enter your payment method and click Subscribe.
    • Once payment has been confirmed, you can begin using Wellhub right away.
       
  • What if I sign up for an annual plan but I'm going to graduate this year?
    • You can sign up for an annual subscription and receive the discount, even if you graduate before the annual subscription ends. While you will no longer be considered "eligible" once you graduate, Wellhub will honor the annual subscription rate and will take over full responsibility of your membership (Columbia will no longer have any ability to help with your account).
    • Should you need any assistance after you graduate, you should reach out to Wellhub directly. Additionally, once your annual subscription expires, you will only be able to renew at the full standard price.
       

You can find answers to many more questions on Wellhub’s website. Can’t find an answer to your question? Feel free to send us a message at [email protected]!